Flood damage restoration in Orange County
Water that comes in from outside is not treated like water from a broken pipe, and the difference affects both the work and the insurance.
Free service. You will be connected with an independent contractor serving your area.
Outside water is contaminated water
Storm runoff and rising water carry soil, road contaminants, landscaping chemicals and whatever a storm drain was holding. It is handled as the most contaminated category from the start, which means containment, removal of porous materials that absorbed it, and disinfection rather than simple drying.
Drywall, insulation and carpet padding that took on outside water are generally removed rather than dried. That is not caution for its own sake — those materials hold contaminants that drying does not address.
A note on coverage
Standard homeowner policies commonly exclude flood, which is covered separately. Water from a failed pipe inside the home is usually a different matter. If the source is unclear, say so plainly to your carrier rather than guessing — the classification affects the claim.
Nothing on this page is insurance advice. Your policy and your adjuster decide.
If water is in the home right now, make the call before anything else. Everything on this page keeps; drying does not.